Privacy Policy
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Last Updated: February 27, 2026
ONYX GROUP ATLANTA ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact us, or participate in our housing programs.
By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information that helps us understand your housing needs, determine eligibility, and communicate with you and our referral partners. This may include:
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We do not request detailed medical records through our website and are not a medical provider.
Contact information, such as your name, phone number, email address, and mailing address
Information submitted through our contact forms, referral forms, and application forms
General housing eligibility details, such as age, location, housing history, and basic background information related to your housing needs
Information about your organization if you are a referral partner (such as hospital, case management agency, or community organization)
Any additional information you choose to share with us when you contact us by phone, email, or through the website
How We Use Your Information
We use the information we collect for the following purposes:
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To review housing eligibility and determine whether our Independent Housing Program is an appropriate fit
To respond to inquiries and communicate with potential residents, family members, case managers, and referral partners
To coordinate housing placements and ongoing support through our program
To maintain accurate records for internal business, compliance, and reporting purposes
To improve our services, website, and communication with residents and partners
To comply with applicable laws, regulations, and legal obligations
Communication and Consent
By providing your contact information through our website, referral forms, or other methods, you consent to being contacted by ONYX GROUP ATLANTA by phone, email, text message (if applicable), or mail for purposes related to housing, referrals, or our services.
You may request to update your contact information or limit certain types of communication by contacting us using the details listed at the end of this Policy.Standard message and data rates may apply.
SMS Terms & Conditions
Product Description
By providing your mobile phone number, you consent to receive SMS messages from ONYX GROUP ATLANTA related to housing availability, intake coordination, referral partner updates, and program information.
Message Frequency Message frequency may vary.
Message and Data Rates Standard message and data rates may apply.
Opting Out You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. After opting out, you will receive a confirmation message and we will cease sending SMS messages to your number.
Help and Support If you need assistance or have questions about our SMS service, reply HELP to any SMS message you receive, or contact us at info@onyxgroupatl.com.
Privacy Your phone number will be handled in accordance with this Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Data Sharing and Referral Partners
We do not sell personal information.
We may share information, when appropriate and permitted, with trusted partners who are directly involved in your housing process, such as Hospitals and healthcare providers, Case managers and social workers, and Community organizations and referral agencies.We share only the information reasonably necessary to coordinate housing, support services, or referrals, and we expect our partners to protect your information in a manner that is consistent with this Policy and applicable law.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Protection and Security
We take reasonable and appropriate measures to help protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures may include administrative, technical, and physical safeguards.
However, no system for transmitting or storing data can be guaranteed as completely secure. While we work to protect your information, we cannot promise absolute security.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use the site. Cookies are small text files stored on your device that help us:
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Remember certain preferences or settings
Understand website traffic and usage patterns
Improve the performance and content of our site
We may also use basic analytics tools to gather aggregated, non-personal information about how our website is used. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
Retention of Information
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal and regulatory requirements, resolve disputes, and maintain appropriate records for our housing programs and business operations.
Your Choices and Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as the right to request access, corrections, or that certain information be deleted.
Third-Party Websites
Our website may include links to third-party websites, services, or resources that are not controlled by ONYX GROUP ATLANTA. This Privacy Policy does not apply to those third-party sites.
Children’s Privacy
Our housing services and website are intended for adults. We do not knowingly collect personal information from children under the age of 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of our website or services after an updated Policy is posted means that you accept the revised terms.
Contact Us
ONYX GROUP ATLANTA Phone: 678 337 2209 Email: info@onyxgroupatl.com Website: www.onyxgroupatl.com
This Privacy Policy is governed by the laws of the State of Georgia.